Aaron's in Columbus, Ohio

Good customer skill good sense of humor

ok can I start? if I can give them 0 starts they would of got it, 1st of all JJ is complete BS and he is a liar, if he tries to talk over you that means he lying, he wanted to argue with me knowing I'm a customer, he very disrespectful, I got a couch and not even a month later I was sinking in and the threads were coming out like really a month tho? so when I asked for new couch he refused to replace them for a different set. like if I'm having an issue now and it was not a full month so think about what will happen within 2-3 months. JJ said he will fix one side of the couch and not the other side! mind you each side will look different so why in the hell would I do that ? this is the 2nd item I got from them. I NEVER missed a payment,even paid off my bedroom set early. iv been a great loyal customer to them but JJ wanna act like a damn child and don't know how he treat a good paying customer soi had them pick up the couch and we went to showplace where we got PERFECT SERVICE a great price and better couches so I repeat don't go here for to showplace rent to own because JJ will pay you like you a lame talk to you like your his damn child and refused to give me a corporates phone number he said they will tell me the same thing smh this is a very sad man and honestly I don't know why JJ is even the manager, so again don't go here you better off going to showplace or rent a center or a damn goodwill.