Staples in Columbus, Ohio

Do yourself a favor, and go somewhere else!!! Needed to make some copies. Looked on Google where to go. I saw the mostly bad reviews for this place, but figured for making copies, how bad can it be? Well, the answer is pretty bad, and the negative reviews are justified. There were 3 workers at the copy desk. TWO of them helping a single customer, and what looked like a manager doing "something" on the computer/register that was apparently more important than customers. I stood there for several minutes, before anyone even asked if I needed help. When I said I needed copies, I was told "Its going to be a while, you can do it yourself" which is the opposite of helpful, its obvious I could do it myself. I had to print a large number (over 100) of 11x17 sheets and hole punch them, and didn't want to do it myself. They told me there was a hole punch, which was a small, cheap one that would take maybe 5 sheets at a time. Would have been more efficient if they did it (as they likely have a better punch behind the counter). Waited and waited for 10 min or so, but it was very obvious the workers would not be helping me anytime soon. Again, 3 employees, one customer besides me. So I gave up, and did the job myself. I guess their idea of "customer service" is that the customer does all the work, while they stand around, doing nothing. Also had to buy some binders from the office supply area of the shop. The retail cashier was the only "bright" spot. Not because she was in any way spectacular. But at least she was doing her job. The manager made his appearance again. Again, he showed up, started doing something on a register, which had nothing to do with helping actual customers. The "customer service" here is just miserable. I don't recommend this store to anyone!